Terms of sale

TERMS AND CONDITIONS OF SALE – TTB THE TECHNICAL BUNKER

Effective from the date of publication

Article 1 – Purpose and Seller Identification

These Terms and Conditions of Sale (hereinafter the “Terms”) define the contractual framework for sales made on the TTB – The Technical Bunker website (https://thetechnicalbunker.com).

The seller is MATSURE, a single-member limited liability company with share capital of EUR 500, registered with the Paris Trade and Companies Register under number 844 057 794 RCS Paris, whose registered office is located at 128 rue La Boétie, 75008 Paris, France. The company’s EU VAT identification number is FR34844057794. The manager has expressly authorised sales under the TTB trading name.

Article 2 – Product Characteristics

The products offered for sale are spare parts for classic cars, trucks, machinery and tractors, as well as industrial mechanical equipment, industrial pneumatic equipment, industrial electronics and technical documentation.

The characteristics, specifications and actual condition of each part are stated on its product page. Vintage or older parts offered as new (New Old Stock) or used must not be presumed to be entirely new in every respect. The Customer must examine each product’s written description before completing their purchase.

Article 3 – Ordering Process and Confirmation

The Customer selects their chosen products and adds them to their cart. The sales contract is definitively concluded when the Customer receives the order confirmation sent by email by the store (via dzvintagegarage@yahoo.com), subject to full payment having actually been received.

Payments are processed by Shopify Payments in euros (EUR), using the payment methods offered at checkout.

The Customer may submit self-service cancellation requests through their customer account on the Website, provided that preparation of the items has not begun.

Article 4 – Prices, VAT and Import Arrangements

Prices are stated in euros (EUR). Applicable shipping charges are displayed at checkout before final confirmation. For deliveries to the United Kingdom, a commercial minimum order value of EUR 161 applies to items, excluding shipping charges.

The store’s technical infrastructure is configured for the IOSS one-stop shop for consignments sent to the European Union with a value of EUR 150 or less. For consignments covered by IOSS, applicable VAT is calculated and added to the price of the items at checkout.

For parcels with a value exceeding EUR 150, or consignments sent outside the European Union, customs formalities and the treatment of taxes are handled in accordance with the import rules applicable at the point of entry, according to the transport arrangements from the dispatch location in Algeria.

Article 5 – Payment

Payments are processed by Shopify Payments in euros (EUR), using the payment methods offered at checkout. Final confirmation of the order is conditional upon confirmation that the funds have been received.

Article 6 – Preparation and Contractual Delivery Times

6.1 Preparation Arrangements

Parcel preparation

Preparation generally takes 1 day after payment is received. Parcel preparation continues during public holidays in Algeria. Handover to the carrier depends on its opening days and hours.

Weekly closure and handover to the carrier

We do not dispatch parcels on Fridays. For orders received on a Thursday, generally allow 2 days, with handover to the carrier on Saturday if it is open. If the carrier is closed, handover is postponed until it next opens.

Civil and national holidays in Algeria

During civil and national holidays, carrier closures may delay parcel handover without interrupting preparation.

Religious holidays in Algeria

During religious holidays, particularly Eid celebrations, parcel handover depends on the opening hours and closures announced by the carrier. Prepared parcels are handed over when the carrier next opens.

6.2 Maximum Delivery Times, Including Preparation

In accordance with distance-selling regulations, the Seller undertakes to deliver the ordered products within the following strict maximum periods, calculated in calendar days from receipt of full payment:

• Express shipments, all destinations: a maximum of 20 calendar days.
• Standard shipments, excluding China and Japan: a maximum of 30 calendar days.
• Specific Standard shipments to China and Japan: a maximum of 40 calendar days.

If these maximum periods are exceeded without justification, other than force majeure or a failure attributable to the Customer, the Customer has the right to cancel their order in writing and obtain a full refund.

Article 7 – Right of Withdrawal and Return Arrangements

An individual Customer purchasing as a consumer has a statutory period of 14 calendar days to exercise their right of withdrawal, starting from receipt of the last item in the order. If this period ends on a Saturday, Sunday or public holiday, it is extended until the next business day.

7.1 Procedure and Return Address

The Customer may use the self-service return request tools through their customer account.

All returned goods must be sent to the following logistics address:

M. Azzouz Brahim
07 Boulevard Froment Coste
31003 Oran
Algeria

Shipping costs for returning goods following a change of mind are entirely the Customer’s responsibility.

No flat-rate restocking fee is charged (0%).

The refund may be reduced if the returned item has diminished in value as a result of handling beyond what is necessary to establish its nature and proper functioning.

7.2 Refunds

The store refunds all amounts paid for eligible returned items, including the original delivery charges corresponding to the Standard shipping rate. The costs of optional Express EMS shipping remain excluded.

Article 8 – Mandatory Statutory Guarantees

Products are covered by the statutory guarantee of conformity (Articles L. 217-3 et seq. of the French Consumer Code) and the guarantee against hidden defects (Articles 1641 et seq. of the French Civil Code) provided for under French law.

In the event of non-conformity or a defective product, contact dzvintagegarage@yahoo.com. Return shipping costs will be covered by the Seller under arrangements agreed with customer service.

Reminder of the rules concerning the presumption that a defect existed at delivery:

• For vintage or older parts offered as new (New Old Stock), defects in conformity appearing within 24 months of delivery are presumed to have existed at the time of delivery.
• For parts sold as used, this statutory presumption period is 12 months.

Article 9 – Complaints, Disputes and Applicable Law

For any complaint, the Customer may contact customer service at dzvintagegarage@yahoo.com or +213 550 063 721.

These Terms are governed by French law, without depriving foreign consumers of the mandatory protective provisions of their own national legislation.

In the event of a dispute, an amicable solution will be sought as a priority.